GENERAL TERMS AND CONDITIONS BAZAAR TROTTOIR
These are the general terms and conditions of Bazaar Trottoir with registered office at Gentsesteenweg 2 bus 6 - 1080 Sint-Jans-Molenbeek and registered with the CBE under number BE0882.975.063.
Article 1 - Scope
These General Terms and Conditions apply to every offer, every quotation and every agreement concluded with regard to products and / or services offered by us.
These General Terms and Conditions apply to the exclusion of the Customer's general terms and conditions.
Article 2 - Quotations
Our offers are purely indicative and always without obligation and expire if they are not accepted by the Client within 30 calendar days. Quotations only become legally valid as an agreement when the quotation is signed by the Client and by us. We also reserve the right to refuse certain assignments without giving any reason.
Article 3 - Price and payment
The price for our goods / services is the one stated on the quotation.
All our invoices are payable within five days of receipt, unless the quotation specifies a different due date. We will only start our activities after receipt of payment.
One week before an event where cooperation with other partners is required, the number of participants is definitively determined. The final invoice is drawn up on the basis of this number. For organizational reasons, additional participants can only be confirmed after approval from our partners. In the absence of certain participants, we are forced to pass on the costs charged by our partners. For each change a week before the event, 15 € (excl. VAT) will be charged for administration costs.
The final invoice must be paid before the start of the event.
Max. 2 invoices are drawn up per event. From the third invoice / credit note, an additional administration cost of € 10 (excl. VAT) is applied.
All our invoices are payable within 14 days of receipt, unless the quotation specifies a different due date. If we ask for an advance, we will only start our activities after receiving the advance.
For any delay in payment, from the due date of the invoice, the Customer is owed by operation of law and without prior notice of default an interest of 7% per started month, with each started month counting as a full month, without prejudice to any compensation and costs. Also, by operation of law and without prior notice of default, a lump sum compensation is due in the amount of 15% of the invoice amount with a minimum of 250 euros as a damage clause, without prior notice of default and in addition to the principal sum, the interest on arrears, collection, reminder, prosecution costs and expenses. as a result of loss of time and judicial or legal costs. This damage clause does not affect the obligation to pay the stipulated interest on arrears.
Disputes must be made known to us within five working days after sending the invoice via email (firstname.lastname@example.org) under penalty of inadmissibility.
Article 4 - Duration of the agreement and termination
Our agreements can be entered into as described in our quotations. The agreement can be terminated by us unilaterally and without judicial intervention at any time if the Customer is in a state of bankruptcy or legal agreement or if the customer does not pay his invoices.
Conditions for cancellation of an event
Cancellation costs for a complete cancellation of a group event:
up to 1 month before the event: 10% cancellation costs * with a minimum of € 75, for an event in collaboration with partners 150 €.
between 1 month and 2 weeks before the event: 50% cancellation costs *
between 2 weeks and 3 working days before the event: 75% cancellation costs *
from 2 working days until the day of the event or no show: 100% cancellation costs *
* based on the number of participants stated in the contract
Cancellation costs for individual registrations:
up to 2 weeks before the event / course: 10 € per canceled participant
between 2 weeks and the last working day before the event / course: 50% cancellation costs
No Show: 100% cancellation costs
Cancellation due to force majeure due to the corona (Covid-19) pandemic will incur an administration fee of € 50.
Article 5 - Intellectual property rights
Our website, logos, texts, photos, names and in general all our communications are protected by intellectual property rights that lie either with us or with our suppliers or other entitled parties.
Intellectual property rights are understood to mean patent, copyright, trademark, drawing and design rights and / or other (intellectual property) rights, including patentable or non-patentable technical and / or commercial know-how, methods and concepts.
It is prohibited to use and/or make changes to the intellectual property rights as described in this article. For example, the customer does not copy or reproduce our drawings, photos, names, texts, logos, color combination, etc… without our prior and express written permission.
Article 6 - Confidentiality and Privacy
We are responsible for the processing of your personal data and process it in accordance with the General Data Protection Regulation;
Bazaar Trottoir has the right to take photos or videos during the event. The publication of the photos / videos mentioning the name of the company / group and comments on the website of Bazaar Trottoir and the social networks will only take place after written permission from the customer.
Article 7 - Liability
We are not liable except in case of intent or gross error. In addition, we are not liable for any direct or indirect damage (such as, for example, consequential damage, loss of profit, lost savings or damage due to business interruption) for which we have not expressly determined our liability in these conditions. Our liability will in all cases be limited to the amount of the price stipulated for that order (excluding VAT).
We make every effort to provide access to the website 24 hours a day and 7 days a week. In view of the technical characteristics of the Internet and of the IT resources and in view of the need for periodic maintenance, update or upgrade work however, we cannot guarantee uninterrupted access and service. In the event of a normally acceptable interruption or disruption of access or the service, we will do everything we can to remedy this as soon as possible. Such normally acceptable interruptions or disruptions are specific to the provision of services via the internet and cannot be regarded as shortcomings.
Article 8 - Force majeure
In case of force majeure, we are not obliged to fulfill its obligations. In that case, we can either suspend our obligations for the duration of the force majeure or terminate the agreement definitively.
Force majeure is any circumstance beyond our will and control that prevents the fulfillment of its obligations in whole or in part. Below we understand, among other things, but not limited to: strikes, unexpected traffic jams, accidents on European roads, fire, pandemic, operational disruptions, power failures, disruptions in a (telecommunication) network or connection or communication systems used and / or the unavailability at any time. from the website, non-delivery or late delivery by suppliers or other engaged third parties, ...
Article 9 - Nullity and completeness
These General Terms and Conditions constitute the entire agreement between the customer and us with regard to the matter contained therein.
If one or more provisions of these General Terms and Conditions are at any time wholly or partly illegal, void or unenforceable for any other reason, then this clause will be deemed to be severable from these General Terms and Conditions and not the validity and enforceability of the remaining provisions.
Article 10 - Jurisdiction and applicable law
Belgian law applies to all disputes related to or arising from our offers and / or agreements. In the event of disputes or disputes, only the courts of the judicial district of our registered office have jurisdiction.
Article 11 - Cancellation
When you have made a reservation and paid the invoice, a voucher can only be issued up to and including 30 days before the reservation. In case of cancellation from one month in advance, the entire invoice will always be charged.
Article 13 - Accident
We are never responsible for any accidents.
Article 14 - Latecomers
Our guides wait a maximum of twenty minutes for the group. If we do not hear the group, it will be seen as a cancellation. In urgent cases you can use the emergency number (only SMS or Whatsapp) +32 487 26 70 08. We are examining the extent to which the program can still be adjusted to offer the Customer the full experience, however this cannot be guaranteed every time.
As soon as you pay, you agree to our terms and conditions.
Thank you for your confidence in Bazaar Trottoir.